Returns & Exchanges

At Malezia, we want you to feel confident in your skincare journey and offer a hassle-free return process for products that don't meet your expectations. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Request

  Contact our support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging to ensure they are protected during transit back to our facility.

• 3.
  Ship the Items

  Affix the provided shipping label or use a carrier of your choice to send the package to the return address provided by our team.

• 4.
  Receive Your Refund

  Once we receive and inspect your return, we will process your refund to the original payment method within 5-7 business days.